Call our team on 01455 230 133
Fed up of vending being a hassle for your business? Are you fed up of poor machines, poor maintenance and a bad product selection? Fallen out of love with your current vending supplier? Sick of hidden charges? Let us change all of that. Maybe you’re looking at vending for the first time? Automatic Refreshments was founded by people who had all worked for a local vending company that was bought out by a multi national. They got fed up of falling standards and poor service being offered to customers and decided they could do better. They believed that if they offered great service and put service before profit, they would succeed. The rest as they say is history and we’ve gone from strength to strength ever since with our original directors still at the helm running the business from day to day.
We believe in giving you a ‘true’ price, our sales managers will tell you exactly how much your machine will cost you. Whether you choose to purchase outright or lease your machine we’ll let you know exactly how much this will cost you. We’ll let you know about any extras such as water filter changes. We’ll then let you know exactly how much you’ll be paying for each tea, coffee or snack. We don’t have hidden fees that are sprung upon you, all our costs are outlined clearly in our terms & conditions. We don’t charge hidden delivery costs or an installation fee
We’re aware that some companies offer free machines, in many cases these tie you in to vastly inflated cup costs or minimum vend figures to cover the cost of the machine and we find many customers end up paying much more than if they’d come to us in the first place. One particular site with 35 staff was vending 500 drinks a week from a ‘free on loan’ incup hot drinks machine from a well known company was able to save over £1,000 a year by switching to a leased fully operated machine with a better quality drink. Very occasionally we may offer a free on loan machine, but only when it’s in the customers best interests.
Adam and his team at Automatic Refreshments are a pleasure to deal with, They have been providing my Company (ETS) for over 10 years with vending machines and vending supplies. From firstly providing a new machine to keeping it maintained and full of an excellent choice of hot drinks there service is superb! and highly reliable. ETS customers are always giving us great reviews on not only our service but also the great tasting coffee in all our branches. I would not hesitate in recommending Automatic Refreshments for great customer service with that personal touch needed.
Automatic Refreshments are our sole supplier for all our vending needs spread over 3 sites. We currently have 8 hot drinks machines (3 free standing and 5 table top Viatle’s) as well as 5 water coolers. What separates Automatic Refreshments from their competition is their service, attention to detail and their flexibility and willingness to cater for our needs. The service we receive, can only be described as first class from every member of staff that we come in to contact with. We truly believe we are not just a number for Automatic Refreshments and as a company we can not recommend them highly enough.
We have recently acquired the services of Automatic Refreshments to supply and maintain the two drinks vending machines within our production facility, which currently has a staffing level of 160. Although we have only been using their services for one month, we have already noticed a higher level of hygiene along with a very polite and helpful manner from the operative who visits the site to maintain the machines. The quality of the consumables is very high, and the machines have been working as designed with no issues. The process was professional from point of initial contact to final installation with follow ups to ensure that we were satisfied with the equipment and service supplied, and I have no doubts over being able to recommend Automatic Refreshments as prospective suppliers to other businesses who would be considering their services.
Automatic Refreshments are the contracted suppliers of hot & cold beverage machines, snack, can and food machines to our site in Leicester. Employing over 600 staff on a 24/7 basis, reliability, care and efficiency is key to an organisation of our size. Automatic Refreshments on a daily basis provide an excellent standard of service with the upmost high level of customer care. I would not hesitate to recommend them to any organisation to provide a vending solution.