How does buying vending machines work?

Are you in search of the perfect vending or coffee machine for your workplace, but feeling a bit perplexed about the options and process? Worry no more! Our experienced team at Automatic Refreshments is here to guide you through every step. Give us a call on 01455 230 133 today to discuss the variety of options available to suit your specific needs. Whether you're interested in lease or outright purchase, or weighing up between self-fill or our fully operated vending services, we have a solution tailored just for you. Let's simplify your decision-making process and find the perfect fit for your workplace.

Step 1 - Choose your machines

The first step in enhancing your workplace with our vending solutions is to select the right machine(s). Our team, leveraging their extensive experience with businesses and sites of similar sizes, is here to assist you in this decision. To get a preliminary idea, feel free to explore our website, where you'll find a variety of machines on offer. Important factors to consider include the location where the machine will be placed, the number of people who will be using it, and the type of payment systems that best suit your needs. Additionally, think about whether you require any extras, such as vending machine housing. To take the next step, simply call our experienced team on 01455 230 133. We'll arrange a visit to your site to provide a free, no-obligation quote, ensuring you find the perfect vending solution tailored to your specific requirements.

Step 2 - Lease or outright purchase?

Next, you'll need to decide whether to purchase your vending machines outright or opt for a leasing arrangement. At Automatic Refreshments, we collaborate with several leasing companies, and leasing equipment is by far our most popular option. We typically offer leases on a 1+12 or 1+20 profile. This means you'll make one initial quarterly payment, followed by either 12 or 20 additional quarterly payments. Once the lease period concludes, you have the option to upgrade your equipment with a new lease agreement. Whether you decide to lease or purchase outright, we guarantee a competitive price, ensuring you receive excellent value for your investment.

Step 3 - Operated or self fill?

You have the flexibility to decide how you want to manage your machines. We recommend self-filling for our smaller tabletop coffee machines, providing you with independence. However, we are here to support you with delivery, installation, and training, and our website offers a comprehensive range of supplies for your machine. Alternatively, our exceptional team of operators can offer you a fully managed vending service. With this service, our team ensures your machine remains clean, fully stocked, and ready to use. When it comes to our hot drinks machines, we typically charge a 'cup cost,' which is the price per hot drink vended. If you choose not to charge for your drinks, you will receive an invoice for the total number of drinks vended. On the other hand, if you opt to charge for your drinks, the difference between your cup cost and the vend price will be reimbursed to you (accounting for VAT and other applicable taxes).

Fully Managed Services

Step 4 - Installation

We provide complimentary installation and delivery of your machines, accompanied by thorough demonstrations of their operation. Our dedicated support staff is readily available to assist you with any issues or questions you may have. Our friendly team of engineers will meticulously program the machines to your specifications, ensuring correct prices and the perfect coffee strength. After setup, you can simply enjoy your new machines with confidence.

Step 5 - And beyond

We prioritise the happiness of our customers. For those of you benefiting from our operated services, our comprehensive fully managed machine services ensure your machines are consistently stocked and maintained. Additionally, we offer a fantastic selection of affordable vending ingredients and supplies for our self-operated customers. Our exceptional support team is always just a phone call away, ready to assist you when needed. When the time comes for a new machine, an upgrade, or when a lease is nearing its end, our outstanding upgrade programme ensures you continue to receive many more years of exceptional service from us.